ENGLISH
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For the period of 2 years from the date of purchase,
the buyer receives a warranty on springs, cables,
rollers, hinges and return pulleys
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With normal wear of no more than 3 door movements
(Open/Close) per day
Claims made under the warranty do not extend the
warranty period. For replacement parts and repairs the
warranty period is six months or at least the remainder of
the warranty period.
Prerequisites
The warranty claim only applies in the country where the
equipment was purchased. The product must have been
purchased through our authorised distribution channels.
A claim under this warranty exists only for damage to the
object of the contract itself.
Services
For the duration of the warranty we shall eliminate any
product defects that are proven to be attributable to a
material or manufacturing fault. We pledge to replace free
of charge and at our discretion the defective goods with
non-defective goods, to carry out repairs, or to grant a
price reduction. Replaced parts become our property.
Reimbursement of expenditure for dismantling and fitting,
testing of parts as well as demands for lost profits and
compensation for damages are excluded from the
warranty.
Damage caused by the following is also excluded:
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Unprofessional fitting
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Improper initial start-up and operation
•
External factors such as fire, water, abnormal
environmental conditions
•
Mechanical damage caused by accidents, falls,
impacts
•
Negligent or intentional destruction
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Normal wear or deficient maintenance
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Repairs conducted by unqualified persons
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Use of non-original parts
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Removal or defacing of the data label
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Declaration of performance
Declaration of performance see:
www .isomatic .net/dop
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4 013 867 RE / 07.2019