13. Troubleshooting in the stable
In this Troubleshooting chapter we will presume that you have mounted and installed all parts of
your horseCam system.
Troubleshooting is also available online at http://ludaelektronik.com/support/en/
Please chapter 23 for contact information to our support team.
1.
We will start troubleshooting by using the portable LCD monitor.
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If you can't see a picture on any of the channels, and the monitor is completely black, go to
section 2.
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If the picture is black on one or more channels, but not all, go to section 3.
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If there is only noise on all channels, go to section 4.
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If there is interference in the picture, read chapter 17, Interference.
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If you see a bright circle in the picture, read chapter 17, Interference.
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If the picture is black and white/lacking in colour, read chapter 17, Interference.
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If the contrast is very sharp, read chapter 17, Interference.
2.
Make sure that the monitor is connected to a power source and is turned on. One of the
channel indicators should light up, and when charging the red ring around the channel
button should be lit up as well. If no LEDs are lit please check the following:
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That the battery is charged. Charge by using the included 5v adapter or change battery. If the
battery seems to have very short battery life, you may need to get a new one.
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If you experience problems with charging the monitor try using the 220v adapter instead of
the cigarette adapter and vice versa. If charging works with one but not the other, contact us
to get a new adapter.
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If the display is black despite the LCD monitor is receiving power, please contact the support.
Never charge the monitor with any other adapter than the included 5v adapters! Charging with
the wrong adapter may lead to damage on the equipment not covered by the warranty.
3.
A black picture on one of the channels, but not all, is caused by a transmitting unit
sending a black picture. Is it the camera or the videoLink that is sending a black
picture?
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If the camera is sending black it is likely that you see a black picture both on the channel the
camera is transmitting on and the one transmitted by the videoLink. Check the camera
picture by standing close to the camera antenna, choose the channel the camera is sending
on. Turn the videoLink off before doing this, to avoid mistaking one channel for the other.
Please contact the LUDA support after checking this.
4.
Check if the camera is supplied with power by cupping your hands around and peeking
into the camera lens. the darkness should make the Ir light turn on, and you should
see a red light.
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If you see a red light the camera is supplied with power, proceed to step 5.
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If not please check that the adapter is connected to a working socket, connected to the
camera, marked 12V and that the cable isn't damaged in any way.
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