Troubleshooting
Problem
The CS 2000 is not
Batteries are loaded incorrectly.
working.
Batteries are dead.
Hardware Failure.
The CS 2000 is not scan-
The bar code may be damaged.
ning or deleting items
You are too far from or too close to the bar
code.
You are scanning at an incorrect angle.
You are scanning an unsupported or disabled
bar code type or that bar code type may be
disabled in the software.
Scanner is connected to the PC.
Memory is full.
O w n e r s
Possible Cause
G u i d e
Reload batteries. Make sure the (+) and (-) signs on the batteries line up with the signs
inside of the battery compartment.
Insert new batteries.
Call Symbol Technical Support. See Service Information.
Try a different bar code.
Move the scanner closer to or farther from the bar code.
Change the angle until the scanner reads the bar code.
Try a different bar code. Make sure the correct bar code support is enabled.
Scanner will not scan when the communication cable is connected to the scanner. Discon-
nect the cable and try again.
Upload the scanner data to your application or press and hold the delete button for 6 sec-
onds to clear the scanners memory. Caution: all data will be lost during this function.
11
Possible Solution