Review this table to find do-it-yourself solutions for minor performance problems. Any service
needed, other than maintenance described in this Use & Care Guide, should be performed by
a Sears or other qualified service agent.
WARNING
Disconnect electrical supply before performing maintenance to the vacuum cleaner. Fail-
ure to do so could result in electrical shock or personal injury.
PROBLEM
Vacuum cleaner
won't run.
Poor job of dirt
pick-up.
Vacuum cleaner
picks up moveable
rugs or pushes too
hard.
Agitator does not
turn.
Airflow restricted
with attachment use;
Sound changes.
TROUBLESHOOTING
POSSIBLE CAUSE
1. Unplugged at wall outlet.
2. Tripped circuit breaker
or blown fuse.
3. Thermal protector tripped.
4. Defective wall outlet.
1. Full or clogged dust bag.
2. Wrong pile height setting.
3. Worn agitator.
4. Clogged nozzle or
bag holder.
5. Clogged hose.
6. Hole in hose.
7. Hose not inserted fully.
8. Motor protection system
activated.
9. Dirty filters.
1. Wrong pile height setting.
1. Handle in full upright position.
2. Agitator overload tripped.
3. Thermal protector tripped.
1. Attachment use restricts
air flow.
1. New carpet fuzz clogged
air path.
1. Plug in firmly, select the
desired setting on the touch
control.
2. Reset circuit breaker or
replace fuse.
3. Allow vacuum cleaner to cool
40-50 minutes. Page 15
4. Check with a good appliance
or lamp. Have outlet properly
serviced.
1. Change bag. Page 18-19
2. Adjust setting. Page 12
3. Replace agitator.
4. Check REMOVING CLOGS.
Page 21-22
5. Check for clogs. Page 21-22
6. Replace hose.
7. Insert hose fully.
8. Check for clogs. Page 21-22
9. Clean or change motor
safety filter and exhaust
filter. Page 19-20
1. Adjust setting. Page 12
1. Move handle from upright
position.
2. Reset agitator overload
protector. Page 16
3. Allow vacuum cleaner to cool
40-50 minutes. Page 15
1. Check ATTACHMENTS for
fuzz, lint, pet hair or other
debris. Page 13-14
1. Check REMOVING CLOG
and clean hose. Page 21-22
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POSSIBLE SOLUTION