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30. Troubleshooting

Fault
Water does not flow
Water flows
continuously
Flow time too short or
too long
Water too hot
Water too cold
Water volume too low
Thermostat controls
unevenly
If you cannot rectify a fault or if it is not in the list, please contact our customer
service department!
Cause
– Water supply interrupted
– Water volume regulator closed
– Power supply interrupted
– Solenoid valve cartridge faulty
– Sensor faulty
– Dirty filters/non-return valves
– Solenoid valve cartridge faulty
– Flow rate regulator in shower head
blocked with scale
– Incorrect flow time setting
– Shower head blocked with scale
– Scald protection set incorrectly
– Thermal element faulty
– Scald protection set incorrectly
– Hot water flow blocked
– Dirty filters/non-return valves
– Hot water supply pressure too low
– Hot water temperature too low
– Thermal element faulty
– Water volume regulator not fully open
– Shower head blocked with scale
– Dirty filters/non-return valves
– Supply pressure too low
– Flow rate regulator in shower head
blocked with scale
– Thermal element dirty
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Remedy
➯ Restore it
➯ Open it
➯ Restore it
➯ Replace it
➯ Replace it
➯ Clean and
replace if
necessary
➯ Replace it
➯ Clean and
replace if
necessary
➯ Set it
➯ Cleaning
➯ Set it
➯ Replace it
➯ Set it
➯ Open it
➯ Clean and
replace if
necessary
➯ Check it
➯ Increase it
➯ Replace it
➯ Open it
➯ Clean it
➯ Clean and
replace if
necessary
➯ Check it
➯ Clean and
replace if
necessary
➯ Clean it
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