Messages - Trividia Health TRUE METRIX Guia De Inicio Rapido

Messages

Display Reason
Invalid
Hematocrit
Temperature
Error
•
Too Cold/
Too Hot
Sample Not
Detected or
Using Wrong
Test Strip
Used Test Strip,
Test Strip outside
of vial too long,
Sample on top of
Test Strip.
Meter
Error
Action
Repeat with new test strip, using
capillary whole blood from the
finger or forearm. If error persists,
call 1-800-803-6025, Monday -
Friday, 8AM-8PM EST.
Move meter and test
strips to area between
41°F-104°F; wait
10 minutes for system to
reach room temperature
before testing.
Retest with new
test strip and larger
Repeat with new test strip. Make
sure Sample Tip of test strip
touched top of sample drop. If error
persists, call 1-800-803-6025, Mon-
day - Friday, 8AM-8PM EST.
Call 1-800-803-6025,
Monday - Friday,
8AM-8PM EST.
46
sample.