Warranty terms & conditions
1. The subject of this warranty is a Terma
electric heating element with control
head. The product name and charac-
teristics are specified on the packaging.
2. By accepting the device on purchase,
the Client confirms that the product is
of full value. The Client should imme-
diately inform the Seller of any discov-
ered faults — otherwise it will be un-
derstood that the Product was faultless
at the time of purchase. This refers es-
pecially to any faults or damages of the
control panel case.
3. The Warranty for period for the Product
is 24 months from the date of purchase,
but no longer than 36 months from the
date of production.
4. Any claims made will be processed on
production of the warranty card and
the evidence of purchase. The manu-
facturer has the right to reject any claim
on the grounds of failure to present any
of the above documents.
5. This warranty does not cover any faults
that are due to:
— incorrect (not in accordance with
the manual) installation, use or
disassembly,
— incorrect use of the heating ele-
ment (i.e. for any purpose that is not
18
User manual MOA www.termaheat.pl
specified by the Manufacturer as in-
tended for this type of product),
— unqualified persons tampering with
the product.
— customers after the purchase.
6. The Central Heating installation should
be fitted with lock-shield valves, ena-
bling disassembly of the radiator or the
heating element and its control head
without the necessity of emptying the
whole system of the heating agent. Any
problems or expenses arising from the
absence of lock-shield valves in your in-
stallation cannot be used as grounds for
any claims against Terma.
7. The attached Product Manual is an in-
tegral element of the Warranty. Please
read it carefully prior to the installation
and use of the Product.
8. The Manufacturer is obliged to remove
any production fault within 14 working
days of receipt of the faulty device at
the Manufacturer's premises.
9. Should the repair be impossible, then
the manufacturer is obliged to replace
the faulty Product with a new, full-value
unit of identical parameters.