Troubleshooting - TEMPUR-PEDIC ERGO Manual Del Propietário

troubleshooting

If one or more functions on the bed base have stopped operating:
ADJUSTABLE BASE
• Check under the bed base to verify that the wired connections are secure and that there are
no cords or bedding obstructing the movement of the base.
• Check to ensure the LED light is illuminated on the control box. If there is no light, verify that
the input and power cords are properly connected.
• Unplug the base for 60 seconds to reset the electronic components.
• Plug bed base into a different electrical outlet, or test current outlet with another working
appliance (a grounded, electrical surge protector is recommended).
REMOTE
• Ensure that your remote batteries are properly installed or do not need replacing.
• Ensure Child Lock feature is not enabled. See page 12 for more information.
• Ensure that the remote control is paired to the bed base.
Sleeptracker
®
• For support with Sleeptracker
If your issue is not resolved by following the instructions above, please locate the serial number on the
warranty card or back of the remote control and call the customer service team for your region.
U.S. 1-844-309-3597 | Canada: 1-800-887-4321 | México: 01-722-273-1810
Monitor please email [email protected]
®
For Tempur-Pedic customer service call:
17