27 Limited Warranty
27 Limited Warranty
27.1 STIHL Incorporated Limited Warranty Policy
This product is sold subject to the STIHL Incorporated
Limited Warranty Policy, available at
www.stihlusa.com/warranty.html. It can also be obtained
from your authorized STIHL dealer or by calling
1-800-GO-STIHL (1-800-467-8445).
27.2 STIHL Incorporated CALIFORNIA ZERO
EMISSIONS CONTROL WARRANTY
STATEMENT
For California only
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board (CARB) and STIHL
Incorporated are pleased to explain the emissions control
system warranty on your 2020 and later small off-road zero
emission equipment motor.
In California, new equipment that uses small off-road zero
emission equipment motors must be designed, built, and
equipped to meet the State's stringent anti-smog standards.
STIHL Incorporated must warrant the emissions control
system on your small off-road zero emission equipment
motors for the periods of time listed below provided there
has been no abuse, neglect or improper maintenance of
your small off-road motor or equipment leading to the failure
of the emissions control system.
Your emissions control system may include parts such as
the zero emission equipment motor, motor controller, battery
and battery charger.
Where a warrantable condition exists, STIHL Incorporated
will repair your small off-road zero emission equipment
motor at no cost to you including diagnosis, parts, and labor.
0458-812-8621-A
MANUFACTURER'S WARRANTY RESPONSIBILITIES
The emissions control system on your small off-road
equipment motor is warranted for two years. If any emission-
related part on your small off-road zero emission equipment
motor is defective, the part will be repaired or replaced by
STIHL Incorporated free of charge.
OWNER'S WARRANTY RESPONSIBILITIES
As the small off-road zero emission equipment motor owner,
you are responsible for the performance of the required
maintenance listed in your instruction manual. STIHL
Incorporated recommends that you retain all receipts
covering maintenance on your small off-road zero emission
equipment motor, but STIHL Incorporated cannot deny
warranty coverage solely for the lack of receipts or for your
failure to ensure the performance of all scheduled
maintenance.
As the small off-road zero emission equipment motor owner,
you should however be aware that STIHL Incorporated may
deny you warranty coverage if your small off-road zero
emission equipment motor or a part has failed due to abuse,
neglect, improper maintenance or unapproved
modifications.
You are responsible for presenting your small off-road zero
emission equipment motor to an authorized STIHL dealer as
soon as a problem exists. The warranty repairs should be
completed in a reasonable amount of time, not to exceed
30 days.
If you have any questions regarding your warranty rights and
responsibilities, please contact a STIHL customer service
representative at 1-800-467-8445 or you can write to
STIHL Incorporated
536 Viking Drive
P.O. Box 2015
Virginia Beach, VA
23452-2015
www.stihlusa.com
English
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