TROUBLESHOOTING
Problem
Symptom
Check This
No Power
Power will not
Batteries are exhausted.
turn on.
Batteries are inserted
incorrectly.
Power turns off
Battery level is too low.
after turning on.
Auto Off Function is
enabled.
Taking
Cannot take
Camera not turned on.
Pictures
pictures when
the Shutter
No space on the Secure
Release Button
Digital card / Multi-Media
is pressed.
card / internal Memory.
Mode Switch is set to
Playback mode.
Flash is set to
Flash does not go
off as expected.
flash)
Mode Switch is set to
Playback or Movie Mode.
Flash has not finished
charging.
Check your Flash Mode.
Image taken
appears too dark
or blurred.
The subject is too far
away.
The lens is dirty.
30
DS6639 Manual-Eng/Fre/Span (086-003300-060)
Remedy
Replace with new batteries.
Insert the batteries
correctly (
p.5).
Replace with new batteries
Disable the Auto Off
Function (
p.13).
Turn on the camera.
Delete unwanted files
(
p.22) or insert a new
Secure Digital card / Multi-
Media card.
Change the Mode Switch
to Camera or Movie Mode.
(no
Enable flash by changing
it to another setting ( p.8).
Change the Mode Switch
to Camera Mode.
Wait until the Status Lamp
stops blinking (
p.8).
Turn on the flash by
changing the Flash Mode
(
p.8).
Move closer to the subject.
Clean the lens with a soft
cloth (
p.2).
Continued:
Problem
Symptom
Check This
Playback
Cannot play back
Mode Switch is not set
images or movies.
to Playback Mode.
No images or movies
are recorded.
Cannot delete
Images or movies are
images or movies.
protected.
Connecting
Picture not shown
Check cable connection.
with
on TV when
External
connected.
Devices
Check channel on TV.
Camera does not
Camera or TV is not
appear as
turned on.
Removable Disk
Check the USB cable
when connected
connection.
to a PC.
Camera is not turned on.
31
Remedy
Set Mode Switch to
Playback Mode.
Images located in internal
memory instead. Remove
Secure Digital card / Multi-
Media card (
p.5)
Unprotect the images or
movies (
p.24).
Make sure yellow video
cable is plugged into the
TV's AV terminal.
TV channel should be
switched to the
appropriate AV channel.
Turn on the camera and
TV.
Make sure both ends of
the USB cable are
connected.
Turn the camera on.