Instructions To Order Spare Parts; Instructions To Request Warranties - ENAR VOLGA MX-510-1305 Manual De Instrucciones

6.2 PUMP HEAD
PROBLEM
Abnormal noises
Low flow rate / No flow.
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INSTRUCTIONS TO ORDER SPARE PARTS

7.1 INSTRUCTIONS TO ORDER SPARE PARTS
1. All spare parts requested must include PART CODE NUMBER AS STATED IN THE PART LIST. We
recommend to include ITEM´S MANUFACTURE NUMBER.
2. Let us to know the correct shipping instructions, including the wished route and the address and
consignee`s complete name.
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3. Don't give back any spare part to the manufacturer without written permission. In case of returned
spare parts shipping fees will always be paid by the customer.

7.2 INSTRUCTIONS TO REQUEST WARRANTIES

1. The warranty is valid for 1 year after the purchasing date of the machine. The warranty will cover parts
with manufacturing defects.
In any case the warranty will cover a malfunction due to improper usage of the equipment.
2. In all warranty requests THE MACHINE MUST BE SENT TO ENARCO, S.A. or to an AUTHORIZED
DEALER, always including the complete address and name of the consignee.
3. The Technical Assistance Service will immediately notify the customer if it accepts the warranty claim
and, if requested, it will send a technical report.
4. The warranty will be rejected if any equipment has been previously handled by personnel outside of
ENARCO, S.A. or not authorized by the manufacturer.
NB:
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Bearings damaged
Flexible shaft damaged
Pump housing, impeller, pump shaft or oil seal damaged or worn.
Pump housing or pressure hose blocked.
Pump connection of Flexible shaft damaged
Bearings damaged/ blocked.
Flexible shaft damaged/ broken.
ENARCO, S.A., reserves the right to modify any part of this manual without prior notice.
CAUSE / SOLUTION
PUMP UNIT 3" + FLEXIBLE SHAFT 6m VOLGA
VOLGA IMMERSION PUMPS