EnglisH
18
Problem
The coffee machine
produces less coffee than
before.
The SENSEO
coffee
®
machine brews only a
small quantity of coffee or
no coffee at all when it is
used for the first time.
The lid cannot be closed
properly.
The machine has been
stored in a room that was
not frost-free.
The SENSEO
coffee is
®
not strong enough.
Solution
Switch off the machine. Pull the lever up as far as it goes and wait 24 hours
before you open the lid. You may need to use quite some force.
Make sure that the sieve in the centre of the pod holder is not clogged. If
the sieve is clogged, unclog it by rinsing the pod holder under a running
tap. If necessary, use a washing-up brush or a pin to unclog the sieve.
Make sure you do not move the SENSEO
placing it outdoors or in a cool or cold environment does not accelerate
the unlocking of the lid.
Do not put the SENSEO
not accelerate the unlocking of the lid.
If problems continue to occur, contact the Philips Consumer Care Centre
in your country.
Perhaps the sieve in the centre of the pod holder is clogged. If the sieve
is clogged, unclog it by rinsing the pod holder under a running tap. If
necessary, use a washing-up brush or a pin to unclog the sieve.
Descale the machine (see chapter 'Descaling').
You have not flushed the machine properly before first use. As a result,
the boiler is not or not completely filled. Flush the machine properly (see
chapter 'Preparing the machine for use') before you brew another cup of
coffee.
Perhaps a used coffee pod is sticking to the water distribution disc. If this is
the case, remove the used pod.
Contact the Philips Consumer Care Centre in your country.
Make sure that:
you have used the correct number of pods and have pressed the right
button. Use 1 pod in combination with the 1-cup pod holder ° and the
1-cup button °. Use 2 pods in combination with the 2-cup pod holder
°° and the 2-cup button °°;
you have placed the coffee pod(s) properly in the centre of the pod
holder, to prevent water from escaping along the edge of the pod(s).
When you use two coffee pods on top of each other, make sure that the
SENSEO
branded sides of both pods point upwards and press the pods
®
lightly into the pod holder;
you have not used the same pod twice by accident;
the coffee in the pod is evenly distributed;
If you prefer a more robust flavour, SENSEO
blend are available.
machine. Moving the machine,
®
machine in the fridge or freezer, as this does
®
coffee pods with a stronger
®