Frequently Asked Questions & Answers
EN
1. Why doesn't the scale work? Why doesn't the display show
DE
data? Why does the data on the screen disappear in a flash?
• Please check whether the insulation piece is taken out, batteries
FR
are installed or batteries are in low and need replacing.
ES
2. Display indicates "Err" when measuring body fat.
• Your feet or scale are too wet.
IT
• Overload the maximum capacity (396lb/180kg)
• Body parameter settings should be with
Height(3'3"-7'3"/100-220cm), Aged(10-99 years old).
3. The scale can not connect with App.
• The app is required to be opened when weighing.
• Make sure to turn on the Bluetooth function on your device.
• Please re-turn on the Bluetooth and restart 1byone Wellness 2.0
on your device.
• Check the phone model, the phone must be higher than iPhone
4S, iPad 3, or iPad Mini for iOS. For Android models, phones
must be Android 4.3 or higher.
4. No body fat measured when weighing.
• Body fat scale requires weighing with dry and bare feet.
• Ensure the Bluetooth function is open.
• Please input your personal information with
Height(3'3"-7'3"/100-220cm), Aged(10-99 years old).
Maintenance and Cleaning
1. Do not keep the scale loaded for a long time. This may cause
damage to the scale and it will no longer be accurate.
2. Do not put anything on the scale when not in use. Otherwise,
it will consume power and reduce the lifetime of the scale and
batteries.
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3. Keep the product clean and dry; Keep away from water; Avoid
damaging the inside electric circuit when weighing.
4. Do not drop the product. Avoid risking damaging the scale or
breaking the glass.
5. The scale is in lower power when "Lo" is displayed. Please
change the batteries immediately. Permanent damage will
occur if the scale is kept in a low power mode for a long time.
6. This product is a body analyzer scale for body composition
analyzing only. Please do not use for commercial purposes.
7. Clean with a damp cloth and wipe down using a dry cloth.
8. DO NOT use detergents/cleaning agents to clean the scale.
Doing so may permanently damage the plating on the
electrodes used to measure body fat.
Accuracy Range
50KG:±300g
100KG:±400g
110lbs+/-0.66lbs
220lbs+/-0.88lbs
Indication Symbols
Lo
Low battery indicator
Err
Specifications
1. 27x80mm Highlight LED Display
2. Unit:kg/lb/st:lb
3. 10 user groups
4. Results are displayed graphicaly
5. Three fitness levels: Ordinary, Amateur and Professional
6. Capacity:180kg/396lb
7. Minimum Mass measurement graduation: 0.1kg
8. Muscle Mass measurement graduation: 0.1kg
9. Weight measurement graduation: 0.1kg/0.2lb
150KG:±500g
330lbs+/-1.1lbs
Overload indicator
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