T R O U B LE S HO O T I NG
Troubleshooting
O DO R
•
Unit should be cleaned before using for the first time.
This will clear any odors that may have been trapped
during shipping.
•
Clean unit and shelving thoroughly.
•
Uncovered food could create odor which may require
cleaning.
•
Remove and clean drain pan located behind kickplate,
and reinstall.
Sub-Zero, Sub-Zero & Design, Sub-Zero & Snowflake Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, Wolf, Wolf &
Design, Wolf Gourmet, W & Design, red colored knobs, Cove, and Cove & Design are registered trademarks and service marks of Sub-Zero Group, Inc. and its subsidiaries.
All other trademarks are property of their respective owners in the United States and other countries.
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Sub-Zero Customer Care 800.222.7820
SERVI C E
•
Maintain the quality built into your product by contacting
Sub-Zero Factory Certified Service. For the name of the
nearest Sub-Zero Factory Certified Service, check the
Support and Service section of our website, subzero.com
or call Sub-Zero customer care at 800-222-7820.
•
When contacting service, you will need the model and
serial number of your unit. Both numbers are listed on
the product rating plate. Refer to page 4 for rating plate
location.
•
For warranty purposes, you will also need the date
of installation and name of your authorized Sub-Zero
dealer. This information should be recorded on page 3.