Before you call for service...
Troubleshooting Tips
Problem
Water has poor
taste/odor
Water in first glass
is warm
Water dispenser
does not work
Flow of water to
dispenser or icemaker
is slow
Water spurting from
dispenser
No water or ice cube
production
Water is leaking from
dispenser
Handle is loose / handle
has a gap
Refrigerator beeping
30
Possible Causes
Water dispenser has not been
used for a long time.
Normal when refrigerator
is first installed.
Water dispenser has not been
used for a long time.
Water system has been drained. • Allow several hours for replenished supply to chill.
Water supply line turned off
or not connected.
Water filter clogged.
Air may be trapped in
the water system.
Water in reservoir is frozen
because the controls are set
too cold.
Water filter clogged.
Newly installed filter cartridge.
Supply line or shutoff valve
is clogged.
Water filter clogged.
Filter cartridge not
properly installed.
Glass not being held under
the dispenser long enough
after button is released.
Air may be present in the
water line system, causing
water to drip after being
dispensed.
Handle needs adjusting.
This is the door alarm.
What To Do
• Dispense water until all water in system is replenished.
• Wait 24 hours for the refrigerator to completely
cool down.
• Dispense water until all water is system is replenished.
• See Installing the water line.
• Replace filter cartridge or remove filter and install plug.
• Press the dispenser arm for at least 2 minutes.
• Set the refrigerator control to a warmer setting and wait
24 hours. If water does not dispense after 24 hours, call
for service.
• Replace filter cartridge or remove filter and install plug.
• Run water from the dispenser for 3 minutes
(about 1
1
⁄
gallons).
2
• Call a plumber.
• Replace filter cartridge or remove filter and install plug.
• Remove and reinstall filter cartridge, being certain that
it locks into place. The blade on the end of the cartridge
should be positioned vertically.
• Hold the glass underneath the dispenser for 2–3 seconds
after releasing the dispenser button. Water may continue
to dispense after the button is released.
• Dispense water for at least 2 minutes to remove air
from system.
• See Attach the Fresh Food handle and Attach
the Freezer handle sections for detailed instructions.
• Close door.