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Caring for Your Device
• To clean the device exterior, wipe it with a cloth moistened
with tap water or a mild cleaning agent, then dry the device
with a soft dry cloth. Do NOT flush with water.
• Do NOT use organic solvents to clean the device.
• Do NOT wash or iron the pressure cuff.
Device Storage
• Storage condition: -25°C to 70°C, within 10%~95% relative
humidity.
• Always store or transport the device in its original storage case.
• Avoid dropping and heavy impact.
• Avoid direct sunlight and high humidity.

Troubleshooting

If you follow the recommended action but the problem persists,
or error messages other than the ones below appear, please call
your local customer service.
Error Message
Error Message Cause
Inflation or
pressure error.
Blood Pressure
measurement
error.
What To Do
Please contact local customer
service for help.
Refit cuff tightly and correctly.
Relax and repeat the
measurement. If the error still
remains, please contact local
customer service for help.
Battery is too low.
Problem with the
device.
Blood Pressure Measurement
Symptom
Nothing is displayed
after pressing the
Power button.
The heart rate is
higher/lower than
user's average.
The result is higher/
lower than user's
average measurement.
EN-8
Replace the batteries.
Please contact local customer
service for help.
Cause
What To Do
Replace the
Batteries exhausted.
batteries.
Batteries incorrectly
Check that the
installed or no
batteries are
battery is installed.
correctly installed.
Movement during
Repeat
measurement.
measurement.
Rest at least
Measurement taken
30 minutes
just after exercise.
before repeating
measurement.
May not be in correct
Adjust to the
position while
correct position to
measuring.
measure.
Blood pressure
Keep in mind for
naturally varies from
next measurement.
time to time.
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