Idiomas disponibles
Idiomas disponibles
5.3 WARRANTY
TAMITO SAS offers an electric vehicle charging solution for individuals and corporations. This includes a smart
charging hardware device and an online service to control the charging functions of the device, accessible both
locally on the network and remotely via the Internet through a website and a mobile app. This limited warranty
statement applies to the smart charging hardware device and related accessories "Equipment" provided by
JATRHG. In the event of defects, the buyer must immediately inform TAMITO SAS to exercise the right to rectify the
defect.
ADDITIONAL RIGHTS
WHILE THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER RIGHTS IN
YOUR JURISDICTION. THIS LIMITED WARRANTY STATEMENT IS SUBJECT TO THE APPLICABLE LAWS THAT
GOVERN YOU AND THE EQUIPMENT. PLEASE REFER TO THE LAWS OF YOUR JURISDICTION TO FULLY
UNDERSTAND YOUR RIGHTS.
Who is Covered by TAMITO SAS's Limited Warranty
This limited warranty statement covers users of the equipment - those who have purchased the equipment directly
from TAMITO SAS or through an authorized reseller or distributor, or those who have received the equipment as a
gift from such a purchaser.
Limited Warranty Coverage
For a period of 24 MONTHS from the date of purchase, TAMITO SAS warrants that the equipment will be free fro m
material and manufacturing defects under normal use and service conditions.
Warranty Benefits
If, during the applicable warranty period, the user returns the defective equipment to TAMITO SAS, along with
TAMITO SAS's return authorization form, and TAMITO SAS's inspection of the equipment reveals, to TAMITO SAS's
satisfaction, that the products are defective and that these defects are not caused by abuse, misuse (used for
purposes other than charging an electric vehicle), negligence, alteration, improper installation, repair, inadequate
testing, an accident, a natural disaster, use outside the specified ambient conditions, use contrary to any
instructions issued by TAMITO SAS, acts of vandalism, normal wear and tear, overvoltage due to lightning or
network flaws or instability, unauthorized opening, dismantling or moving, operation outside of business hours, or
if the equipment has not been maintained and/or stored according to our instructions and was left unpowered for
an extended period, TAMITO SAS will, at its sole discretion, repair, replace, or refund the user the standard retail
purchase price of the equipment or the purchase price paid as indicated on your proof of purchase, whichever is
lower. No equipment may be returned to TAMITO SAS without our return authorization form.
Obtaining Limited Warranty Service, Product Return Procedure
For warranty service, shipping instructions, and the return authorization form, please contact TAMITO SAS via
email at [email protected] or by phone at +33(0)184181010. Please ship the equipment to TAMITO SAS along
with proof of purchase, which is necessary to receive repairs, replacements, or refunds under this limited warranty
statement. The user will cover the shipping cost to TAMITO SAS, and TAMITO SAS will cover the shipping for any
repaired or replaced equipment.
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Unique and Exclusive Warranty
THE ABOVE WARRANTY IS THE SOLE LIABILITY OF TAMITO SAS AND THE USER'S SOLE AND
EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY OR OTHER NON-COMPLIANCE OF THE EQUIPMENT
COVERED BY THIS LIMITED WARRANTY STATEMENT. THIS WARRANTY IS EXCLUSIVE AND SUPERSEDES ALL OTH ER
WARRANTIES. NO EMPLOYEE OF TAMITO SAS OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY
BEYOND THE WARRANTY IN THIS LIMITED WARRANTY STATEMENT.
Warranty-Based Liability Disclaimer
EXCEPT FOR THE WARRANTIES STATED ABOVE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
TAMITO SAS PROVIDES THE EQUIPMENT "AS IS," WITHOUT ANY OTHER WARRANTIES, EXPRESS, IMPLIED, OR
STATUTORY, AND TAMITO SAS DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, OR CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF
IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU, AND YOU MAY HAVE OTHER LEGAL
RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
Limitations of Liability
IN NO EVENT SHALL TAMITO SAS OR ITS SUPPLIERS BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, EVEN IF TAMITO SAS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE
POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES. EXCEPT AS COVERED BY THIS LIMITED WARRANTY STATEMENT,
TAMITO SAS SHALL NOT BE RESPONSIBLE FOR THE COSTS ASSOCIATED WITH THE REPLACEMENT OR REPAIR OF
THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, LABOR, INSTALLATION, OR OTHER COSTS INCURRED BY THE
USER AND, IN PARTICULAR, ANY COSTS FOR REMOVING OR REPLACING ANY PRODUCT. TAMITO SAS'S LIABILITY
FOR ANY CLAIM, LOSS, OR DAMAGE ARISING FROM OR RELATED, IN WHOLE OR IN PART, TO THIS WARRANTY
STATEMENT OR THE EQUIPMENT, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STATUTE, OR
OTHERWISE, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE PAID BY THE USER FOR THE EQUIPMENT.
THE ABOVE LIMITATIONS AND EXCLUSIONS OF DAMAGES APPLY TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW; IN SOME JURISDICTIONS, CERTAIN EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
Exclusions from Warranty Coverage
THE WARRANTY IN THIS LIMITED WARRANTY STATEMENT DOES NOT COVER DAMAGES CAUSED BY ABUSE,
MISUSE (FOR PURPOSES OTHER THAN ELECTRIC VEHICLE CHARGING), NEGLIGENCE, ALTERATION, IMPROPER
INSTALLATION, REPAIR, INCORRECT TESTING, AN ACCIDENT, A NATURAL DISASTER, USE OUTSIDE THE SPECIFIED
AMBIENT CONDITIONS, USE CONTRARY TO INSTRUCTIONS ISSUED BY TAMITO SAS, ACTS OF VANDALISM,
NORMAL WEAR AND TEAR, OVERVOLTAGE DUE TO LIGHTNING OR NETWORK FLAWS OR INSTABILITY,
UNAUTHORIZED OPENING, DISMANTLING OR MOVING, OPERATION OUTSIDE OF BUSINESS HOURS, AND
LABOR.
Additionally, charging stations must be maintained and/or stored according to our instructions and cannot be left
unpowered for an extended period. The warranty in this limited warranty statement does not cover supplies for
the charging station.
Any improper installation, misuse, accidents, or normal wear and tear are excluded from this warranty.
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