Problem Solving - Riello Dialog Dual Serie Manual De Usuario

P
ROBLEM SOLVING
Very often improper operation of the UPS does not indicate a failure, but is due solely to banal problems,
drawbacks or lack of attention.
You are therefore recommended to carefully consult the table below which summarizes the information
needed to solve the most common problems.
PROBLEM
THE DISPLAY DOES NOT
LIGHT
THE DISPLAY IS ON BUT
THE LOAD IS NOT BEING
POWERED
THE UPS IS WORKING ON
BATTERY POWER DESPITE
THE FACT THAT MAINS
VOLTAGE IS PRESENT
THE UPS DOES NOT COME
ON AND THE DISPLAY
SHOWS ONE OF THE
CODES: A06, A08
THE DISPLAY SHOWS
CODE: A11
60
POSSIBLE CAUSE
MAIN SWITCH NOT
PRESSED
THE BATTERY PACK
CONNECTOR IS
DISCONNECTED
MAINS CONNECTION
CABLE MISSING
MAINS VOLTAGE MISSING
(BLACK-OUT)
INPUT THERMAL
PROTECTION TRIGGERED
THE UPS IS IN STAND-BY
MODE
THE STAND-BY OFF MODE
IS SELECTED
CONNECTION TO THE LOAD
IS MISSING
INPUT THERMAL
PROTECTION TRIGGERED
INPUT VOLTAGE OUTSIDE
THE PERMITTED VOLTAGE
RANGE FOR MAINS-
POWERED OPERATION
UPS TEMPERATURE LESS
THAN 0°C
INPUT RELAY STUCK
SOLUTION
Press the main switch on the front panel.
Connect the battery pack connector, following the
instructions in the section "REPLACEMENT OF THE
BATTERY PACK".
Check that the power cord is connected properly.
Check that there is live voltage in the outlet the UPS is
connected to (by testing, for example, with a table
lamp).
Reset the protection by pressing the button on the rear
of the UPS (CIRCUIT BREAKER).
WARNING: Check that there is no overloading on the
UPS outlet.
Press the "ON" button on the front panel to power the
loads.
You must change mode.
STAND-BY OFF mode (back-up) powers the loads
only when there is a black-out.
Check the connection to the load.
Reset the protection by pressing the button on the rear
of the UPS (CIRCUIT BREAKER).
WARNING: Check that there is no overloading on the
UPS outlet.
Problem depending on the mains. Wait for the input
mains to come back into tolerance. The UPS will
automatically go back into mains-powered operation.
Check the UPS surrounding ambient temperature; if too
low, bring temperature to above the minimum threshold
(0°C).
This fault does not produce any particular malfunctions.
However, if the problem occurs again the next time the
UPS is switched on, get in touch with the service centre.