Five-Year Factory Warranty
Rocstor provides a Limited Factory Warranty which applies to products you have purchased for commercial Household use in the
ordinary course of your business.
Terms of warranty
Rocstor warrants its ErgoReach and ErgoCenter product series to be free from defects in materials and workmanship for a period of
ve years from the date of purchase. Rocstor's obligation under this warranty coverage is limited to repairing or replacing, at its sole
discretion, any such defective products. This warranty does not apply to equipment that has been damaged by accident,
negligence, or misapplication or has been altered or modi ed in any way. In the event Rocstor repairs or provide a replacement of a
defective product or part, the warranty does not extend the original warranty period. Rocstor reserves the right to repair or replace
any parts under warranty as new or factory re manufactured.
Non-transferable warranty
This warranty extends only to the original purchaser who must have properly registered the product. The product may be registered
at the Rocstor Web site, https://rocstor.com/customer-support/warranty registration.
Exclusions
If Rocstor tests or examines the alleged defect in the product and nds that the damages or defects do not exist or were caused by a
third party or an end user's misuse, improper installation or testing, or negligence, then Rocstor shall not be liable under the
warranty. Furthermore, unauthorized attempts to repair or modify the product by wrong or inadequate electrical connection or
voltage, inadequate or inappropriate site operation conditions, repair, installation corrosive area or atmosphere, a change in location
or operating conditions or use, repair by non-Rocstor designated personnel, exposure to the elements, re, Acts of God, theft, or
equipment installation not recommended or contrary to Rocstor's speci cations or recommendations. Warranties will be void and
Rocstor will not be liable if the product serial number is tampered with, altered, removed, defaced or any other cause beyond the
range of intended use.
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