User Information
User Name
Address
Phone Number (
)
Email
Product Information
Serial Number
Place of Purchase
Purchase Date
Manufacturer: Matrixed Reality Technology Co., Ltd.
Official Website: https://www.xreal.com
Limited Warranty: https://www.xreal.com/support
Warranty Card
Guarantee
1. XREAL warrants that the purchased product is free from manufacturing defects (in material or
workmanship);
2. Product exchanges and refunds are only possible at the point of purchase;
3. Manufacturing defects during the warranty period can be repaired free of charge.
Out of Warranty
1. The warranty expires;
2. Defects caused by wear and tear (e.g. scratches on lenses) or accidental damage caused by
abuse,neglect, shock, improper use or storage of the product;
3. Unauthorized modifications or repairs;
4. Damage caused by fire, flood, lightning or any other acts of nature;
5. Resale of product;
6. Use of products in violation of any law or your agreement with us;
7. For other out-of-warranty terms, please refer to the Limited Warranty terms.
Note:This warranty only applies to XREAL products bought directly from XREAL's officially authorized
channels.
Products purchased from other sellers, including new and authentic XREAL-branded items, are not
covered by this warranty.
Please consult the seller of your product for warranty policy and support.
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