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7. TROUBLESHOOTING
7.1
SOFTWARE
•
Before updating the Ultium PowerUP Charge Station software, make sure there is a stable internet connection via Wi-
Fi
•
IMPORTANT NOTE: If the internet connection is not stable, the software update process may take longer than
expected
•
Software update status can be viewed on the App and by the flashing indicators shown below
7.2
MOBILE APP
•
If there is a power interruption, the Mobile App will show that the Ultium PowerUP Charge Station has stopped the
charging session due to an error
•
If charging an EV with the Ultium PowerUP Charge Station and there is a power failure, the charging session will stop
When the power is restored, the charging session can continue
•
Power failures will not affect the Mobile App Charging Schedule
•
The App will display information related to errors and suggested actions
•
When using the Mobile App, make sure Bluetooth
Bluetooth
range of the unit
®
Date
ALL INFORMATION WITHIN ABOVE
BORDER TO BE PRINTED EXACTLY
29NOV22
AS SHOWN ON 8.5 x 11 WHITE 16
13DEC22
POUND NON-BOND RECYCLABLE
PAPER. PRINT ON BOTH SIDES,
EXCLUDING TEMPLATES. TO BE
22MAR23
UNITED IN ACCORDANCE WITH
GMCCA SPECIFICATIONS.
is activated on the smart mobile device and that it is within
®
Revision
Third Re l
Fourth Re l
Fifth Re l
84922762
PART No.
R 22MAR23
Auth
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Title
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AH
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PART No.
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SHEET
Ultium PowerUP Charge Station
User Manual
SHEET
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