TROUBLESHOOTING
PROBLEM
No Power
Peculiar Odor
Discoloration of water in the
reservoir
Mineral build-up on cooling
cartridge
Not cooling
Replace cooling cartridge LED
is illuminated after cooling
cartridge replacement
POSSIBLE CAUSE
• Unit is not plugged in
• No power at unit
• Top cover not seated properly
• Cooling cartridge is new
• Unit may have a dirty tank or water
reservoir
• Water in tank or reservoir may be old
• New cooling cartridge
• Hard water used
• Out of water
• Outside of recommended cooling
zone
• Cool ambient temperature and /or
high humidity conditions
• Pump filter clogged
• Cooling cartridge reset button not
activated
7
I
• Plug unit in
• Press the Power Button to turn the unit on
• Check circuits and fuses or try a different outlet
• Remove top cover and re-seat
• T he cooling cartridge may emit a slight odor which will
dissipate after a few days
• Follow instructions described in the Cleaning and Care
Section
• Discoloration will dissipate after a few days of
operation
• Use distilled water
• Refill water tank
• Use within 4 FT / 1.2 M of the unit's front grill
• Use in warmer and / or less humid conditions
• Clean pump filter as instructed in the Cleaning and Care
Section
• Turn the unit on, then press and hold the cooling
cartridge reset button for 5-seconds until the LED
flashes
GB
SOLUTION