Idiomas disponibles
Idiomas disponibles
VIII: Troubleshooting
Error
Red LED on main
This failure can be caused by external factors such
node
as: Loss of electrical uid, or loss of internet signal
from the internet service provider.
Red LED on
This failure can be caused by external factors such
secondary node
as: Loss of electrical uid, or loss of internet signal
from the internet service provider.
O ine router
In the application the device is registered as o ine.
Restore factory
Return nodes to their original factory con guration.
settings
Description
Solution
1. Verify that the Ethernet cable is connected to the WAN port of the main
node to the modem
2. Manually restart the internet connection on the main node by
disconnecting and reconnecting the power cable to restart the device.
Note: It is recommended to disconnect the power cord for ten seconds.
3. Check connection problems from the main modem source of the internet
service provider.
Manually restart the internet connection on the main node by
disconnecting and reconnecting the power cable to restart the device.
Note: It is recommended to disconnect the power cord for ten seconds.
Restart device connection via web management. Enter 192.168.0.1, option
"More, " "Administration, " and click Reboot. Wait one to two minutes for the
system to reset and the router to appear online again in the app.
If the previous solutions do not correct the problem, it is suggested to do a
general reset of the nodes to bring the devices to the default values, and
con gure the network again. Use the included tool to press the reset
button located on the bottom of the node for about ten seconds until the
front LED turns o and on again.
