Idiomas disponibles
Idiomas disponibles
● Move your mattress carefully, with two people lifting and carrying to the new
location.
● Due to the manufacturing process you may notice that your mattress has a slight
'newness' odor when you first unroll it which will dissipate in a couple of days.
● Allow at least 48 hours for the mattress to regain its final form. The mattress will
expand slightly as it settles with use.
WARRANTY:
Dorel Home Products (herein referenced as DHP), the manufacturer of Mainstays
mattresses, is committed to offering innovative and quality products, and therefore
warrants Mainstays mattresses used to be free from manufacturing defects in
workmanship and material described in this warranty. This product has a 5 year
limited warranty from the date of purchase against defects in workmanship and/or
materials. Your Mainstays mattress will be replaced or refunded at DHP's discretion
at no charge within the first two (2) years following the original purchase from an
authorized retailer, and at a pro-rated charge for the subsequent years. The
replacement charge after the applicable no-charge period (2 years) is based on a %
of the original retail price paid relative to the number of years from the original
purchase date. In addition, the shipping and handling costs are the responsibility of
the purchaser throughout the term of this 5-year limited warranty period.
If there is a defect in workmanship or material, please contact one of our care
representatives at 1-800-267-1739 or email us at [email protected]. This limited
warranty requires that you:
(a) be the original purchaser;
(b) provide the original law tags and original bill of sale (including date of purchase);
(c) have purchased the mattress at one of our authorized dealers; and
(d) pay the applicable replacement fee and shipping and handling fee.
If an identical mattress is not available at the time of replacement or repair, DHP
reserves the right to substitute a mattress of equal or greater quality. DHP may
require you to provide proof of the quality of frame and foundation used with your
mattress.
This warranty is valid from the date of your original purchase from an authorized
retailer; it will NOT be renewed or extended if you receive a replacement. If, within a
valid warranty claim, you elect to purchase an upgrade mattress (by paying the
replacement cost plus the difference between the original mattress retail price and the
upgraded mattress retail price), then you will obtain a new limited warranty. The
warranty term will begin as of the date of purchase of the upgrade mattress.
For complete warranty details, visit www.dhpfurniture.com/warranty
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