TROUBLE SHOOTING
Here are some helpful tips to help you to diagnose and rectify some common sources of trouble.
WATER PROTECTION LEVEL
Warning: Water protection levels of appliance at different product zones are different. See the below scheme:
Problems
Jet system does not
---Air pump is too hot
operate
---Something
the power box
Heating system does
---Temperature set too low
not operate
---Dirty filter cartridge
---Improper water levels
---Heating element failed
Filtering system
---Dirty filter cartridge
does not operate
---Something is wrong with the
power box
---Too low voltage or incorrect
frequency
---Spa is torn or punctured
Spa leakage
Water not clean
---Insufficient filtering time
---Dirty filter cartridge
---Improper water maintenance
--- The display temperature may
suddenly rise because the residual
Display temperature
water in heating tank will be continue
is higher than 42
heated by residual temperature.
degrees, after
--- Inlet blocked
stopping heating
function
Probable causes
is wrong
with
---Unplug the air pump. After the air pump has cooled,
insert the plug and press the Jet button to activate.
--- Call for service if it does not reset.
---Set to a higher temperature (20-42°C).
---Clean/replace the filter cartridge in time.
---Add water to specified levels.
--- Call for service.
---Clean/replace the filter cartridge in time.
---Call for service if it does not reset.
---Ask professional electrician to check whether the household
input voltage or frequency is normal
---Use provided repair patch
---Increase filtration time.
---Clean/replace the filter cartridge.
---Refer to the chemical manufacturer's instructions.
--- The temperature will return to normal few mintues later.
--- Clean the inlet
Solutions