Idiomas disponibles
Idiomas disponibles
TROUBLESHOOTING
Troubleshooting
UNIT OPERATION
No lights or cooling.
Verify power is on.
Verify electrical power to unit and home circuit breaker
is on.
No lights in refrigerator or freezer.
Door/drawer may have been left ajar which has disabled
lights to eliminate excess heat. If lights are out, close
door/drawer for one hour. If lights are still out, contact
Sub-Zero factory certified service.
LED interior lighting must be replaced by Sub-Zero
factory certified service.
Frost, condensation or ice build up inside unit.
Verify condenser is clean.
Verify door/drawer is closing properly.
Verify door/drawer has not been left ajar.
Verify door/drawer gasket does not have rips or tears. If
it does, contact Sub-Zero factory certified service.
If icing is heavy, turn unit off and use a hair dryer to melt
ice. Hair dryer should be set on low and kept moving
at all times. Once ice has melted, wipe up water with a
cloth or paper towel.
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Sub-Zero Customer Care 800.222.7820
High temperatures, unit runs excessively or unit giving off
too much heat.
Verify condenser is clean.
Verify door/drawer is closing properly.
Verify door/drawer has not been left ajar.
Increased ambient temperatures may cause compres-
sors to run longer.
If temperature display shows 38° and 0°, but is not
cooling, unit may be in showroom mode. Contact
Sub-Zero Customer Care at 800-222-7820.
No water from dispenser.
Wait one hour, then try dispenser again. Contact
Sub-Zero Customer Care at 800-222-7820 if unresolved.
