4. Troubleshooting
If the UPS system does not operate correctly, please solve the problem by using the table
below.
Symptom
No indication and alarm even
though the mains is normal.
The icon
and the warning
code
flashing
display and alarm is sounding
every second.
The icon
and
on LCD display and alarm is
sounding every second.
The icon
and
on LCD display and alarm is
sounding every second.
Fault code is shown as 27 and
the icon
is lighting on LCD
display and alarm is continuously
sounding.
Fault code is shown as 28 and
the icon
is lighting on LCD
display and alarm is continuously
sounding.
The icon
and
on LCD display and alarm is
sounding twice every second.
Fault code is shown as 43 and
The icon
is lighting on LCD
display and alarm is continuously
sounding.
LA-ON-RACK-V.09
(2U)
Possible cause
The AC input power is not
connected well.
The AC input is connected
to the UPS output.
EPO function is activated.
on
LCD
Line and neutral
flashing
conductors of UPS input
are reversed.
The external or internal
flashing
battery
connected.
Battery voltage is too high
or the charger is fault.
Battery voltage is too low
or the charger is fault.
UPS is overload
is flashing
UPS
Devices connected to the
UPS are fed directly by the
electrical network via the
Bypass.
After repetitive overloads,
the UPS is locked in the
Bypass mode. Connected
devices are fed directly by
the mains.
The
UPS
automatically because of
overload
output.
Check if input power cord
firmly connected to the
mains.
Plug AC input power cord
to AC input correctly.
Set the circuit in closed
position to disable EPO
function.
Rotate
socket by 180° and then
connect to UPS system.
Check if all batteries are
is
incorrectly
connected well.
Contact your dealer.
Contact your dealer.
Remove
from UPS output.
is
overloaded.
Remove
from UPS output.
Remove
from
Then shut down the UPS
and restart it.
shut
down
Remove
from
at
the
UPS
restart it.
19
Remedy
mains
power
excess
loads
excess
loads
excess
loads
UPS
output
first.
excess
loads
UPS
output
and