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Troubleshooting
If your POLAR appliance develops a fault, please check the following table before making a call to the
Helpline or your POLAR dealer.
Fault
The appliance is not
working
The appliance turns on,
but the temperature is
too high/low
The appliance is
leaking water
The appliance is
unusually loud
6
DA546-DA549_ML_A5_v2_20190920.indb 6
Probable Cause
The unit is not switched on
Plug and lead are damaged
Fuse in the plug has blown
Power supply
Internal wiring fault
Too much ice on the evaporator
Condenser blocked with dust
Doors are not shut properly
Appliance is located near a
heat source or air flow to the
condenser is being interrupted
Ambient temperature is too high
Unsuitable foodstuffs are being
stored in the appliance
Appliance is overloaded
The appliance is not properly
levelled
The discharge outlet is blocked
Movement of water to the drain is
obstructed
The water container is damaged
The drip tray is overflowing
Loose nut/screw
The appliance has not been
installed in a level or stable
position
Solution
Check the unit is plugged in correctly and
switched on
Call POLAR agent or qualified Technician
Replace the fuse
Check power supply
Call POLAR agent or qualified Technician
Defrost the appliance
Clean the Condenser
Check doors are shut and seals are not
damaged
Move the refrigerator to a more suitable
location
Increase ventilation or move appliance to a
cooler position
Remove any excessive hot foodstuffs or
blockages to the fan
Reduce the amount of food stored in the
appliance
Adjust the screw feet to level the appliance
(if applicable)
Clear the discharge outlet
Clear the floor of the appliance (if
applicable)
Call POLAR agent or qualified Technician
Empty the drip tray (if applicable)
Check and tighten all nuts and screws
Check installation position and change if
necessary
2019/9/20 14:19
