Section 4 - Troubleshooting
What is Color Night Vision and how does it work?
Color Night Vision is enabled by default and will turn on automatically in order to show color images while viewing the Live
View in low light scenarios.
To turn it off, select disable under the device settings page for your camera. Disabling Color Night Vision means enabling
Night Vision (Auto), where the IR LEDs will be activated and the live feed in low light scenarios will be displayed in black and
white.
Why does my device get so hot?
The device has a timeout for trigger actions, however heating of the exterior may occur if the spotlight is activated for a
long period of time.
This may occur if live-view is used continuously for an extended period of time. Heating will not cause any safety issues (eg.
fire) however we do not recommend continuous viewing in Color Night Vision mode.
Why does the Spotlight and Siren turn off after a period of time?
After they have been triggered, the Spotlight and Siren alerts will automatically turn off after a period of time in accordance
to what has been set under the Auto-off Timer in the Device settings. You can select between 30, 60 and 90 seconds. The
Auto-off Timer applies to manual controls in the Live View and Automation rules.
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