• The Pond Filter may require cleaning from time to time for
optimal performance.
• Before cleaning, always disconnect the pump from the
power source that is connected to the filter.
• Remove the filter pads and clean with water and when they
are visibly soiled.
• Return the filter pads with the fine filter pad (blue) in first,
and the coarse filter pad (black) on top.
• The bio-balls contain beneficial bacteria. At least once a
year the entire system should be disassembled and cleaned
thoroughly using warm water. This should not be done
during the warm season as it may take up to 8 weeks to re-
establish the environmental balance. The best time of the
year to "breakdown" your system is in early spring before the
water temperatures begin to rise. This is also the ideal time
to replace the filter pads.
• Filter pads should be replaced annually or when visibly
deteriorating. Use Replacement Filter Pads item #52232 for a
new fine and coarse filter pad.
• Reconnecting the pump to the power source when you are
finished.
TROUBLESHOOTING
IF THE UV LIGHT FAILS TO OPERATE:
• Check to make sure the power cord is plugged in and the light
is getting power.
• Check to make sure that the lamp holder is screwed completely
into the body. (This product will not operate unless it is fully
assembled with the lamp holder screwed completely into the
body.)
• Check the bulb to make sure it hasn't burned out. Replace bulb
when needed or after each season. Use Replacement bulb
#52302.
For product maintenance videos visit totalpond.com
REPLACEMENT PARTS
Visit our website: totalpond.com/replacement-parts
or contact Customer Care Monday - Friday
1-888-412-6001
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Visit WWW.TOTALPOND.COM for information and tips.
FILTER
WARRANTY
1 Year Warranty
LIMITED WARRANTY
All pumps and electrical products are warrantied to the user
against defective material and workmanship, under normal working
conditions. This warranty period begins on the date of purchase by the
original purchaser.
APPLICATION
Warranty covers only properly installed and maintained units. Any
damage or modification to the cord or to the unit will terminate the
warranty. Pump warranty is limited to applications pumping fresh
water in a pond or fountain only. Other liquid applications or extreme
temperature uses must be approved in writing by the manufacturer.
Receipt and product date code are required for warranty claims.
WARRANTY CLAIM
Warranty claims must be made by calling Customer Care (at 1-888-
412-6001). If the item is determined to be defective, you will be given
authorization to return the defective part(s), freight pre-paid, along
with proof of purchase.
DISPOSITION
The manufacturer will make a good faith effort for prompt disposition
regarding all warranty claims. Returned product will be inspected to
determine cause of failure before warranty is applied. Warranty does
not cover any costs associated with the shipping, handling, installation
or removal of products or parts subject to this warranty. For products
damaged in transit, a claim should be filed with the carrier.
DISCLAIMER
Any oral statements made about the product by the seller, the
manufacturer, the representatives, or any other parties do not
constitute warranties, should not be relied upon by the user, and are
not part of the contract for sale. The seller's and manufacturer's only
obligation, and buyer's only remedy shall be for the manufacturer to
either replace and/or repair at the manufacturer's sole discretion, the
product as described above. Neither seller nor the manufacturer shall
be liable for injury, loss or damages for lost profits, lost sales, injury
to person or property, or any other incidental or consequential loss
arising from any cause whatsoever, no matter whether based upon
warranty, contract, negligence or other misuse, and the buyer and
user agree that no other remedy shall be available to them. Before
using, the buyer and user shall determine the suitability of the product
for the intended use, and assume all risk and liability whatsoever in
connection therewith. The warranty and remedy described in this
limited warranty is an exclusive warranty and remedy in lieu of any
other warranty or remedy expressed or implied. All other warranties
and remedies are hereby expressly excluded, including but not limited
to any implied warranty or merchantability of fitness for any particular
purpose. This warranty gives the buyer and user specific legal rights,
and buyer and user may also have other rights which vary from
state to state. Some states do not allow exclusioinis or limitations
of incidental or consequential damages, so the above limitations or
exclusions may not apply to you.
Please call Customer Care before returning item to store: 1-888-412-6001
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