TROUBLESHOOTING
Cannot play streaming media
app,like Netflix,Prime Video, Disney
Cannot play streaming media
app,like Netflix,Prime Video, Disney
Remote control doesn' t work
Picture is playing, no sound
Cannot find device when connected
with flash drive or hard drive
Projection picture has dust and black
spots
Those apps are limited due to copyright restrictions.You can stream the
content via connect with PC, laptop,TV stick, TV box through HDMI cable.
1.Refresh the list of available networks and retry.
2. Reboot the wireless router or the projector and retry.
1.Make sure there is no obstruction between remote control and projector.
2.Make sure the battery is already installed in the remote control.
3.Replace the batteries.
1. When using USB flash drive: the audio format is not supported, try to
change media source.
2. When using the TV stick: Dolby sound decoding is not supported. It is
necessary to adjust the audio Settings of the TV stick
Take Amazon Fire TV Stick as an example: Setting-Display&Sound-Audio-
Surround Sound-PCM.
4.Volume at minimum or on mute.
1.Make sure your drive's file system and Maximum capacity are acceptable.
2.Re-plug the device.
3.Check if the device is broke.
1.Exert yourself to flap the body of projector.
2.Use the cotton swab to remove dust from lenses or screen.
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