Idiomas disponibles
Idiomas disponibles
Common Issues (FAQ)
C C a a s s e e
Cannot start LEGEE.
LEGEE returns to the
charging station without
completing the cleaning
task.
LEGEE cannot return to
the charging station.
LEGEE does not resume
the unfinished task after
charging.
LEGEE does not start
charging.
Tips when charging
LEGEE.
The cleaning result is less
satisfying.
LEGEE does not spray
water.
The side brush does not
spin normally.
S S o o l l u u t t i i o o n n
Check if the power is switched ON and the battery is fully charged.
If LEGEE can't be started by the on-device buttons, please check if the child
lock is engaged (orange & green light flashing), press the child lock button
for 3 seconds to disengage.
The battery is low (orange and blue light flashing). LEGEE will resume
cleaning after it's sufficiently charged.
If LEGEE returns to the charging station with sufficient power:
- LEGEE may have misjudged the landscape due to the floor molding or
due to moving furniture, closed doors and considered the task
completed. LEGEE could also be blocked by narrow hallways or doorways
so make sure to clear away the obstacles.
- Please check if there are virtual barriers blocking the way so LEGEE
considered the task completed.
- Check if you have only chosen specific rooms instead of the entire house
for the current cleaning task.
Place the charging station in an open space or clear the objects around it
and clean the sensors with clean dry cloth.
Check if the adapter is properly connected to the charging station and is
plugged into the power socket, the charging indicator will show blue light
There is adhesive—which leaves no stain on the floor—under the charging
station for fixation, please make sure the charging station is firmly fixed on
the ground.
Check if it's under the Do Not Disturb period.
Check if the adapter is properly connected to the charging station and is
plugged into the power socket.
The charging indicator will flash blue light when charging.
Poor contact with the charge contacts. Please switch off the power and
remove the power source from the charging station. Clean all charging
contacts by using a clean cloth with rubbing alcohol to remove the oxide
then try again.
It is advised to keep LEGEE switched on when charging, LEGEE will be able
to return to the charging station automatically in case LEGEE is moved.
The power consumption is very low when LEGEE is standing by, letting
LEGEE stay connected to the charging station can help to maintain the
battery's best performance.
Switch off LEGEE, clean/change the side brush, empty the trash bin, and
wash/change the high efficiency filter and the cleaning cloth.
Check if there is water in the water tank.
Test the spray nozzles using the
spray once.
If LEGEE does not spray water, please clean the spray nozzles or replace with
new ones.
Remove the side brush from the device, clean the hair between the side
brush and the device and reinstall it.
button in the App, it will make LEGEE to
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