Idiomas disponibles
Idiomas disponibles
Troubleshooting
Symptoms
The bike does not work
1
Irregular acceleration and/or
2
reduced top speed
The motor does not respond
3
when the bike is powered on
Reduced range
4
The battery will not charge
5
Wheel or motor makes strange
6
noises
Possible Causes
1. Insufficient battery power
2. Faulty connections
3. Battery not fully seated in tray
4. Improper turn on sequence
5. Brakes are applied
6. Blown discharge fuse
1. Insufficient battery power
2. Loose or damaged throttle
3. Misaligned or damaged magnet ring
1. Loose wiring
2. Loose or damaged throttle
3. Loose or damaged motor plug wire
4. Damaged motor
1. Low tire pressure
2. Low or faulty battery
3.Driving with too many hills, headwind, braking,
and/or excessive load.
4.Battery discharged for long period of time without
regular charges, aged, damaged, or unbalanced
5. Brakes rubbing
1. Charger not well connected
2. Charger damaged
3. Battery damaged
4. Wiring damaged
5. Blown charge fuse
1. Loose or damaged wheel spokes or rim
2. Loose or damaged motor wiring
Most Common Solutions
1. Charge the battery
2. Clean and repair connectors
3. Install battery correctly
4. Turn on bike with proper sequence
5. Disengage brakes
6. Replace discharge fuse
1. Charge or replace battery
2. Replace throttle
3. Align or replace magnet ring
1. Repair and or reconnect
2. Tighten or replace
3. Secure or replace
4. Repair or replace
1. Adjust tire pressure
2. Check connections or charge battery
3. Assist with pedals or adjust route
4. Balance the battery; contact tech support if
5. Adjust the brakes
1. Adjust the connections
2. Replace
3. Replace
4. Repair or replace
5. Replace charge fuse
1. Tighten, repair, or replace
2. Reconnect or replace motor.
18
range decline persists
