No light on the button.
No coffee, no water.
Coffee is not hot
enough.
Leakage or unusual
coffee flow.
Machine turns to "OFF
mode".
Coffee grounds in the
cup.
The machine doesn't
start and has light
steady on. If blinking,
see next points.
The machine doesn't
start and light blinks
alternately; 1 blink and
1 pause.
TROUBLESHOOTING – PAGE 1/3
TROUBLESHOOTING
• The machine has turned OFF automatically;
push the button or "UNLOCK" the machine.
• Check the mains, plug, voltage, and fuse.
• Check that the water tank is filled.
• Check that a fresh capsule is inserted in the
correct position, that the lever is properly
locked and push the button to start.
• Descale if necessary.
• Open the machine head and let the capsule
be ejected. Then perform a cleaning as per
cleaning section.
• Preheat the cup with hot drinking water
from the tap.
• Descale if necessary.
• Check that the water tank is well positioned.
• Descale if necessary.
• To save energy the machine will turn off
after 2 minutes of non-use.
• The machine can be turned "OFF" manually
at any time (when not in use) by pressing
and holding the button for 3 seconds.
• Perform the cleaning procedure twice.
• See paragraph on "Cleaning".
• Check that the lever is properly locked.
• If you want to brew a Coffee, check that
a fresh capsule is inserted in the correct
position, that the lever is properly locked
and push the button to start.
• If you are cleaning, descaling or emptying
the system, check that no capsule is
inserted then close, lock the machine
and push the button to start one of these
operations.
• Fill the water tank and push the button to
start.
• Check that the lever is properly locked.
EN . 30