Section 4 - Troubleshooting; Error Messages - PURE ADVANCE FLEX Manual De Instrucciones

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TROUBLESHOOTING
4
4.1

Error messages

Your e-scooter is programmed to show an error message in certain conditions.
These messages indicate that the e-scooter is functioning abnormally.
If the e-scooter displays an error message on its display:
Carefully slow down and stop your e-Scooter. Do not continue to ride it.
As soon as you are able – contact Pure Electric by emailing
[email protected] and let them know about the error code.
The Pure support team will then help you with the next steps in getting your
e-scooter back up and running again.
For reference, error codes will appear and look like the following examples:
Brake
fault
Undervoltage
fault
User Manual | EN
Throttle
Communication
fault
fault
Overvoltage
Motor Hall
fault
fault
Overcurrent
fault
Motor Phase
fault
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