Frequently Asked Questions - WOOX R4252 Guia De Inicio Rapido

Frequently Asked Questions

1. Can I share with family and friends?
Yes, you can share your cameras with family and friends who will have access to view
the camera and control your bulbs, plugs, and other devices. In the app, click the Family
name at the top and click on the"Home Management"button, and you will be able to
give or revoke sharing permissions. In order to share, the other user should already have
downloaded the app and registered a new account.
2. What's the Wireless Range?
The range of your home Wi-Fi is heavily dependent on your home router and the
conditions of the room. Check with your router specifications for exact range data.
3. How many cameras can I control?
WOOX Home app can control an unlimited amount of devices in an unlimited amount
of locations. Your router may have a limit of how many devices can be connected to one
router.
4. My device can't be connected to network with App
• Make sure the device is under the config status (indicator light is flashing quickly).
• Make sure the Wi-Fi is avaliable and the device is not far away from the router.
• Make sure the Wi-Fi password you input is correct.
5. My device shows ofline in my App
• Make sure the device is powered on.
• Make sure the network is stable and the Wi-Fi name and password not modifed. If not,
add device again.
• If the network is normal, but its still offine. Check if there are too many Wi-Fi
connections. You can restart your router to check the status of the device.
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