Troubleshooting - Jura ENA 4 Instrucciones De Uso

Message
!
The symbol lights
up even though no
filter has been
inserted.
The symbols sss
flash after the beans
have been ground.
The £ symbol
flashes.
The first and third
symbols s light up
alternately.

9 Troubleshooting

Problem
Coffee only comes out
in drips when it is being
prepared.
There is dry ground
coffee behind the coffee
grounds container.
Grinder is making a
very loud noise.
The & symbol or the
! symbol lights up
brightly and other
symbols flash.
E If you were unable to solve the problem, contact customer support in your country
(see chapter 13 'JURA contact details / Legal information').
Cause/Result
No CLEARYL Smart / Smart mini
filter cartridge was inserted in
the water tank after the
descaling program finished.
The bean container is empty.
You cannot prepare any
products.
Not enough ground coffee was
added. The ENA cancels the
operation.
The system must be filled with
water. You cannot prepare any
products.
Cause/Result
The coffee is ground too finely
and obstructs the system.
The water hardness may not have
been correctly set.
The beans used are resulting in
an above-average volume of
ground coffee.
There are foreign objects in the
grinder.
If the machine has been exposed
to the cold for a long period of
time, heating may be disabled
for safety reasons. The ENA
switches off automatically.
Action
Insert a CLEARYL Smart / Smart mini
filter cartridge in the water tank.
Fill the bean container (see chapter 3
T
'Preparing and using for the first time –
Filling the bean container').
Start preparation again.
T
Press the s button to fill the system.
T
Action
Set the grinder to a coarser
T
setting (see chapter 4
'Preparation – Adjusting
the grinder').
Perform descaling (see chapter 7
T
'Maintenance – Descaling the
machine ').
Reduce the coffee strength or
T
choose a finer grinder setting.
Contact customer support in your
T
country (see chapter 13 'JURA
contact details / Legal information').
Warm the machine at room
T
temperature.
8 Display messages
25
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fr
es
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