EN
FAQ
1. What battery does the product use?
High-quality LFP battery.
2. What devices can the product's AC output port power?
With 3600W rated power and 7200W peak power, the product's AC output ports can
power most household appliances. Before you use it, we recommend that you confirm the
power of the appliances first and ensure the sum power of all loaded appliances is lower
than that of the rated power.
3. How long can the product charge my devices?
The charging time is shown on the product's LCD Screen, which can be used to estimate the
charging time of most appliances with stable power usage.
4. How do I know if the product is charging?
When it's charging, the remaining charging time will be shown on the LCD Screen
Meanwhile, the charging indicator icon begins to rotate with the remaining battery
percentage and the input power shown on the right of the circle.
5. How do I clean the product?
Gently wipe it with a dry, soft, clean cloth or paper towel.
6. How do I store the product?
Before storing, please turn off the product first, and then store it in a dry and ventilated
place at room temperature. Do not place it near water sources. For long-term storage,
please discharge and recharge the product every three months to extend its battery life.
7. Can I bring the product on a plane?
No.
Storage and Maintenance
1. Ideally, use and store the product in a place of between 20°C ~ 30°C, and always keep it
away from water, intense heat, and sharp objects. For an extended product lifespan, do not
store it in places of temperatures above 45°C or below -10°C.
2. For long-term storage, please discharge the product every three months (firstly discharge
it to 0%, then fully recharge it, and lastly discharge it to 60%); the product will not be
covered by the warranty if it is not charged or discharged for more than 6 months.
12