TROUBLESHOOTING
SYMPTOM
Pump hard to start
Pump won't pull deep vacuum
In order for your pump to pull to a near
perfect vacuum, oil must be clean and
moisture-free throughout evacuation
Oil drips from point where
shaft enters the pump housing
Pump shuts down and will
not start
Pump cycles on and off from a
completely cold start and then
runs smoothly
Motor just hums
Motor runs, but no suction
WARRANTY
PLATINUM
Premium, Dual Voltage, and Spark-Proof pumps are warrantied against defects in materials and
®
workmanship for two years OTC—not changing oil will void warranty
PLATINUM
FLEX pump is warrantied against defects in materials and workmanship for two years OTC—not
®
changing oil will void warranty PLATINUM
FLEX Battery, Charger and AC Adapter are warrantied against defects
®
in materials and workmanship for one year OTC
JB products are guaranteed when used in accordance with our guidelines and recommendations Warranty
is limited to the repair, replacement, or credit at invoice price, (our option) of products which in our opinion
are defective due to workmanship and/or materials In no case will we allow charges for labor, expense or
consequential damage Repairs performed on items out of warranty will be invoiced on a nominal basis; contact
wholesaler for details Product Warranty Registration, Limited Warranty and OTC Warranty are available online at
www jbind com
JB INDUSTRIES • 12 CFM PLATINUM BEAST OPERATING MANUAL • 800.323.0811 •
[email protected] • JBIND.COM
4
POSSIBLE CAUSE(S)
A Power cord not plugged in securely
B Motor switch not on
C Pump temperature below 30°F
D Pump has not been shut down properly
E Low Battery (DV-142-FLEX or
DV-85-FLEX)
A Contaminated oil
B Oil level too low
C Air leak in system being evacuated
D Pump inlet fittings missing or not tightened
E Coupler slipping
F Missing or damaged seals or o-rings
Damaged shaft seal
A Thermal overload may be open
B Low Battery (DV-142-FLEX or
DV-85-FLEX)
A Oil backed up into cartridge and was being
cleared out
B Pump has not been shutdown properly
If pump has been dropped, the armature in
motor may be out of alignment with the motor' s
bell housing
A Flexible coupler is either broken or loose Step 1: Set pump on bench with motor standing up
CORRECTIVE ACTION
A Plug power cord in securely
B Turn motor switch to ON position
C Warm up pump to 30°F and turn motor switch on
D Follow proper start up and shut down procedures
E Check battery charge; re-charge if neccessary
Step 1: Remove 1/4" cap
Step 2: Move blank-off valve to OPEN position
Step 3: Turn pump on
Step 4: Run 2 to 3 seconds and close blank-off valve
PROPER START UP AND SHUT DOWN PROCEDURES:
Step 1: Close blank-off valve
Step 2: Open gas ballast valve
Step 3: Run 2 to 3 seconds
Step 4: Shut pump off
Step 5: Close gas ballast valve
NOTE: See previously discussed topic Breaking Vacuum
A Change oil
B Add oil
C Locate and repair leak(s)
D Clean or replace o-ring
E Tighten coupler set screws to flats of cartridge and motor
F Replace damaged seals or o-rings
Step 1: With isolation valve closed, start pump Oil level should be to the top of the oil level line embossed on the
front of the pump's cover Just a teaspoon low can affect the ultimate vacuum
Step 2: Flush pump and refill with fresh oil See Cleaning and Testing Pump on page 4 for review
Step 3: Check all connections to pump and system for damaged or missing o-rings If brass adapters are being used,
make sure copper gaskets are in place
Replace shaft seal
A. Step 1: Disconnect pump from system
Step 2: Wait approximately 15 minutes for motor to cool
Step 3: Turn pump on
Step 4: If it cycles off again, return for repair
B. Check battery charge; re-charge if necessary
Step 1: Remove 1/4" cap
Step 2: Turn pump on
Step 1: Set pump on bench with motor standing up (Figure 3 of this booklet)
Step 2: Loosen the four motor bolts
Step 3: Shake motor and re-tighten motor bolts
Step 4: Start pump
If this doesn't work, the pump most likely will need to be sent in for repair
Step 2: Look between motor and pump housing from the bottom to see if the flexible part of the coupler is split or broken
If it is broken, see Flexible Coupler section of this booklet If the coupler is not broken, the coupler may be spinning
on either the shaft to motor or cartridge
Step 3: Go to www jbind com and on the tool bar go to Product Support Select instruction sheets from the drop down
menu and go to cartridge replacement instructions These instructions are good for replacing: flexible couplers,
motors, shaft seals, and cartridges
RETURN FOR REPAIR
In the event your pump requires repair, please contact JB Customer Service Department to obtain a
Return Goods Authorization (RGA) number Ensure that all returned products are packed to avoid any
damage in shipment Paperwork should be placed in a separate plastic bag and should include JB's
assigned RGA number, a description of the problem and any customer assigned repair or purchase
order number, if applicable
Contact Customer Service for RGA number:
800 323 0811 Toll
800 552 5593 Toll Fax
Customers in Alaska, Arizona, California, Idaho, Montana, Nevada, Oregon, Utah, and Washington have the option of sending vacuum
pump repairs to JB or Merced.
JB Industries
RGA#_________
601 N Farnsworth Ave
Aurora, IL 60505
630 851 9444 Tel
630 851 9448 Fax
Merced AC Equipment Service
RGA#_________
805 S Fremont
Alhambra, CA 91803
626 293 5710 Tel
626 289 1961 Fax
JB INDUSTRIES
Part No 10340-308 0722
©2022 JB Industries, Inc Printed in the USA