3.4 Troubleshooting Tips
Verify that the Switch is On and all cables are securely connected
•
Verify that correct USB cables are connected:
•
USB-A to Mini-B cable to the source computer
USB-C charging cable to the USB-C port on the Switch
USB devices to the USB-A ports on the Switch
The LED light turns blue when the connected computer has
•
control to all connected USB devices
The rapidly-blinking LED lights indicate the remote control is
•
turned off. The slowly-blinking LED lights indicate the remote
control is turned on.
Connect the included USB-C cable to a wall charger if the USB
•
device is not recognized by the computer
Connect an external power supply to a high power-consumption
•
USB device such as hard drive, flash drive, card reader, etc.
Check if driver installation is required for the attached devices on
•
the connected computers
Test each cable or equipment directly with other equipment
•
Restart or reconnect the Switch by unplugging and re-plugging it
•
back in
any questions
2 Computers USB 2.0 Switch with Remote Control (2 In 4 Out)
www.cablematters.com
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