P: 519-858-5795
Replacement Warranty Notice
Forest City Models and Patterns Limited warrants this item for a period of 1 year against
defects in materials and manufacturing. When used under standard and proper usage
according to the information found in the item booklet we will replace any broken
piece(s) directly from our Canadian factory.
The warranty is valid from the date of purchase.
No submission is required to activate the warranty but you will be required to show a
proof of purchase so please keep your paper receipt, e-commerce receipt, or email
shipment notification.
If you need to make a warranty claim please send a copy or photo of your receipt and
the required information below to our Customer Service Rep at:
Product Model Number / Name: _____________________________________________
Required Parts: ___________________________________________________________
________________________________________________________________________
Date of Purchase: ____________________
Order Number (if applicable): _______________________________________________
Name: __________________________________________________________________
Shipping Address (no PO boxes): _____________________________________________
________________________________________________________________________
________________________________________________________________________
Email Address: ___________________________________________________________
Phone Number: __________________________________________________________
Forest City Models and Patterns Limited
157 Gerald Parkway, PO Box 257
Thorndale, ON N0M 2P0 Canada
F: 519-858-9196
Where Purchased: ___________________