Repaired or replaced products may include new and/or reconditioned components
and equipment.
EN
Terms and conditions of implementation:
To obtain a warranty service, you are requested to return your product to the customer
service desk of your retail outlet with your proof of purchase (receipt, invoice, ...), the
product and its supplied accessories, with its original packaging.
It is important to have the date of purchase, the model and the serial or IMEI number
on hand as information (this information usually appears on the product, the
packaging or your proof of purchase).
Failing this, you must return the product with the accessories necessary for its proper
operation (power supply, adaptor, etc.).
In the event that your claim is covered by the warranty, the after-sales service may,
within the limits of local law, either:
-
Repair or replace defective parts.
-
Exchange the returned product with a product that has at least the same
functionality and that is equivalent in terms of performance.
-
Refund the product at the purchase price of the product mentioned on the proof
of purchase.
If one of these 3 solutions is used, this does not give rise to the extension or renewal
of the warranty period.
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