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WARRANTY CONDITIONS
This product is covered by a 3-year repair warranty against all
manufacturing defects, including labour and spare parts, and a 5-
year warranty on the compressor (component only) from the
date of sale, which must be justified by presenting the purchase
invoice. The conditions of this warranty apply only to Spain and
Portugal. If you have purchased this product in another country,
please consult your distributor for the applicable conditions.
WARRANTY EXCLUSIONS
1. Devices used improperly, in a manner not in accordance with the ins-
tructions for use.
2. Maintenance or upkeep of the appliance: gas charges, periodic reviews,
adjustments, greasing.
3. The devices disassembled or manipulated by the user or persons outside
the authorized technical services.
4. Materials broken or deteriorated due to wear or normal use of the
device: remote controls, gaskets, plastics, filters, etc.
5. Devices that do not have the factory serial number identified or in which
it has been altered or erased.
6. Faults caused by fortuitous causes or accidents of force majeure, or as a
result of abnormal, negligent or inappropriate use of the device.
7. Civil liabilities of any nature.
8. Loss or damage to software or information media.
9. Faults produced by external factors such as current disturbances, elec-
trical surges, excessive or incorrect voltage supply, radiation and
electrostatic discharges including lightning.
10. Installation defects, such as lack of ground connection between indoor
and outdoor units, lack of ground connection in the home, alteration of
the order of the phases and the neutral, flare in poor condition or
connection with refrigeration pipes of different diameter.
11. When there is a pre-installation, the damage caused by not carrying out
an adequate preliminary cleaning of the installation with nitrogen and
checking for air-tightness.
12. External device linkages (such as Wi-Fi connections). This can never lead
to unit change.
13. Substitutions and/or repairs to equipment or devices installed or located
at a height equivalent to or greater than 2'20 meters from the ground.
14. Damage by freezing in plate and/or tube exchangers, and in condensers
and water chillers.
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