Troubleshooting - TensCare Eva Manual Del Usuario

18. TROUBLESHOOTING

If your Eva is not working properly, please check the following:
Problem Possible causes
No display
Flat batteries.
Batteries
incorrectly.
Damaged
battery compartment.
Low battery Low batteries.
display
No sensation Intensity
enough.
You are using FACE 2
Output will Open
not increase operating.
above zero
Lead not connected to
body or faulty/damaged.
(Lead wires can break at the bend where they leave the machine giving
no, or intermittent, output).
Sudden If you disconnect and re-
change in
connect a few minutes
sensation
later, the signal will feel
quite a lot stronger.
If the above review has failed to resolve your problem, or to report unexpected
operation or events, or to provide feedback call TensCare or your local supplier or
distributor (address on back cover) for advice.
Contact TensCare customer service on +44 (0) 1372 723 434. Our staff are trained to
assist you with most issues you may have experienced, without the need to send your
product in for service.
Solution
Replace batteries.
inserted Remove plastic wrap.
Check + / - .
springs in Contact supplier.
Replace batteries.
is not strong Increase strength.
Most users will feel something at a setting
below 20 mA.
This programme uses microcurrent, it is
normal to not feel anything.
circuit cut-out Ensure machine is attached to your body
correctly.
Try using the second lead wire.
Purchase replacement if necessary.
Always return strength to zero after
disconnecting the leads or electrode pads.
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