Troubleshooting - Health O Meter PROPLUS 1100KL Instrucciones De Uso

TROUBLESHOOTING

Refer to the following instructions to check and correct any failure before contacting service personnel.
SYMPTOM
Scale does not turn on
Questionable weight or
the scale does not zero
Weighing is performed but
the display shows "weigh"
and "reweigh" every few
seconds; the weighing
process takes too long and
no weight is displayed.
The display shows
"Overload" message
The display shows
"LOW BAT" message
The display shows
"Load Cell Error" message
POSSIBLE CAUSE
1. Dead Battery
2. Faulty electrical outlet
3.
Bad power supply
1. External object
interfering with the scale
2. The display did not show
"0.0" before weighing
3. Scale is not placed on a
level floor
4. Scale is out of
calibration
5. Improper Tare
The patient is not standing
still
The load on the scale
exceeds the capacity
(700 lbs / 310kg)
The batteries are empty
There is a problem with one
or more load cells or the load
cell cable is disconnected.
- 9 -
CORRECTIVE ACTION
1. Replace batteries
2. Use a different outlet
3.
Replace adapter
1. Remove interfering object from
the scale
2. Ask the patient to get off the
scale, zero the scale and begin
weighing process again
3. Place the scale on a level floor
and begin weighing process
again
4. Check weight with known
weight value
5. Place the item to be tared on
the scale. Press REWEIGH.
Once the weight of the item is
displayed, press TARE. Place
the patient and the tared item
back on the scale. Press
REWEIGH again
Ask the patient to stand still or you
can change to live weight setting
Remove the excess weight and use
the scale according to its limits
Replace batteries according to
instructions
Check load cell cable connection at
the display and platform assembly
ports. If the problem is not
corrected, refer to qualified service
personnel to replace the defective
load cell