Troubleshooting
If there is a problem with your shredder, check these symptoms and remedies. If you cannot solve
the problem, call your local dealer or contact Fellowes directly. Do not open shredder head to
attempt repair. You could be exposed to serious electric shock and will void the warranty.
Symptom
Ready Light (G) will not light
Shredder does not start or stops
while shredding
Door ajar light (K) is on
Basket full light (J) is on
Paper jam light (I) is on
Confetti-cut shredder (320C-2): Shredder sheet
capacity decreases, noise level increases, or cut-
ting cylinders stop with a squeak or rubbing
sound
Shredder runs for a few seconds after the paper
has cleared the cutters
Supplies
The following items for the 320-2 and 320C-2 shredders are available from Fellowes:
Item
Waste bags (in dispenser)
Waste basket (box)
Powershred Lubricant (320C-2 only)
To purchase supplies, contact Fellowes at the appropriate location listed on the back page of this
instruction manual, or visit us at www.fellowes.com.
6
Remedy
Make sure shredder is plugged in.
Press the automatic button [I].
• Make sure shredder is plugged in.
Check Troubleshooting lights.
• Clear paper jam. Follow the
instructions under Operation.
Make sure the cabinet door (A) is closed.
Empty the waste basket. Follow the instructions
under Operation.
Clear paper jam. Follow the
instructions under Operation.
Oil the cutting cylinders. Follow the instructions
under Maintenance.
No action required. This is a self-cleaning
function.
Quantity
Part Number
50/roll
1 box
12 oz. bottle
36056
205345
35250