Troubleshooting (continued)
Problem
Possible Cause
ELECTRICAL ISSUES CON'T.:
Burner(s) will not light
Wires are loose or disconnected.
using ignitor. (See
Electronic Ignition
Wires are shorting (sparking) between
Troubleshooting also).
ignitor and electrode.
Continued.
Dead battery.
ELECTRONIC IGNITION:
No spark, no ignition noise.
No spark, some ignition noise.
Sparks, but not at electrode or at full
strength.
Burner(s) will not match
See "GAS ISSUES:" on previous page.
light
Match will not reach
Improper method of match-lighting.
Sudden drop in gas
—
flow or low flame
—
—
connection.
—
—
—
diameter to service appliances.
—
Flames blow out
High or gusting winds
Low on LP gas.
Excess flow valve tripped.
NG line pressure too low (<5 in w.c.).
Flare-up
Grease buildup.
Excessive cooking temperature.
Persistent grease fire
Grease trapped by food buildup around
burner system.
Flashback (fire in
Burner and/or burner tubes are blocked.
burner tube(s))
One burner does not
Burner and/or burner tubes are blocked.
light from other
burner(s)
Out of LP gas.
Excess flow valve tripped on LP regulator.
Vapor lock at coupling nut/LP tank
Out of NG gas or NG gas line obstruction.
NG line pressure too low (<5 in w.c.).
NG supply line too long or incorrect line
NG regulator lock-up
Prevention/Solution
Reconnect wires or replace electrode/wire assembly.
Replace ignitor wire/electrode assembly.
Replace with a new alkaline battery.
See Section l of Electronic Ignition System.
See Section ll of Electronic Ignition System.
See Section lll of Electronic Ignition System.
Use long-stem match (fireplace match)
See "Match-Lighting" section of Use and Care.
Check for gas in LP tank.
—
Turn off knobs, wait 30 seconds and light side burner. If flames are
—
still low, turn off knobs and LP tank valve. Disconnect regulator.
Reconnect regulator and leak-test. Turn on LP tank valve, wait 30
seconds and then light side burner.
Turn off knobs and LP tank valve. Disconnect coupling nut from
—
tank. Reconnect and retry.
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Check NG gas supply.
—
Have plumber check NG gas supply pressure.
—
Have plumber check supply line size and length of run.
—
Have plumber check NG gas supply pressure.
—
Block gusting winds.
Refill LP tank.
Refer to "Sudden drop in gas flow" above.
Check NG gas supply.
Clean burners and inside of side burner pan/firebox.
Adjust (lower) temperature accordingly.
Turn knobs to
OFF. Turn gas off at LP tank. Leave lid in open
position and let fire burn out. After side burner cools, remove and
clean parts.
Turn knobs to
OFF. Clean burner and/or burner tubes. See burner
cleaning section of Use and Care manual.
Turn knobs to
OFF. Clean burner and/or burner tubes. See burner
cleaning section of Use and Care manual.
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