Troubleshooting
Symptom
Device does not power "ON"
IR sensor inoperative
Disc won't play
Disc plays, but then stops
immediately
No picture
Distorted picture
Cannot advance through a
movie
No sound or distorted sound
Device feels warm
Player does not respond to all
commands during playback
26
Troubleshooting
All manuals and user guides at all-guides.com
Remedy
• Is ignition turned "ON"?
• Are batteries installed in remote control?
• Verify that the batteries in the remote control are good.
• Verify that the remote sensor eye is not obstructed.
• Verify that the infrared transmitter is affixed over the
sensor eye of the component to be controlled.
• Insert a disc with label side rear of the vehicle.
• Check if the disc is defective by trying another disc.
• Check the type of disc you put into DVD compartment
slot. This DVD player only plays DVDs, audio CDs, and
MP3s.
• Both the device and the disc are coded by region.
If the regional codes don't match, the disc can't be
played. This DVD player us set to region number 1.
• The disc is dirty and needs cleaning.
• Condensation has formed. Allow player to dry out.
• Check that the signal source is connected.
• The setting may be in the wrong status. Match your
monitor mode with the source correctly.
• Check the disc for fingerprints and clean with a soft
cloth, wiping from center to edge.
• Sometimes a small amount of picture distortion may
appear. This is not a malfunction.
• You cannot advance through the opening credits and
warning information that appears at the beginning of
movies because the disc is programmed to prohibit
that action.
• Make sure that the DVD player is connected properly,
and all cables are securely inserted into the appropri-
ate jacks.
• If you are using the IR headphones, make sure you
turn on the IR power.
• Is volume turned "UP" on headphones?
• Is anything blocking signal between monitor and
headphones?
• When the device is in use for a long period of time, the
surface will be heated. This is normal.
• Operations are not permitted by the disc.
• Refer to the instructions in the disc inlay.