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8: Trouble shooting
There is unwanted stripe appearance at the edge of the
Question:
image.
Answer:
If it is slight stripe, move the slide holder gently to and fro in
the device until the stripe is no longer visible in the preview
window.
If the stripe is still, please contact with our retailer.
Question: The device cannot connect to the computer.
Answer:
Please check if the cable has already connected to the USB
port of the computer. Or connect the cable to another USB
port. It is recommended that connect it to the motherboard
directly, not to the front panel.
Turn on the power button, enter USB mode, it acts as a
mass storage device.
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