AGPtek H9 Manual Del Usuario página 10

Note: Before formatting the device, please backup the file so as not to lose any files.
Help and Troubleshooting
 Can't turn on the player
Please check whether the player is run out of power, connect the player to an adapter
and try again after charging.
 Can't charge the battery
- Disconnect the player, and then reconnect it.
- Charge the battery under an proper temperature within the range of 5℃(41℉) to
35℃ (95 ℉).
- Turn on the computer.
 Can't download files from computer
- Please confirm whether it's connected properly;
- Please check whether the storage space of the internal memory is full;
- Please check whether the USB cable is damaged.
 Can't recognize the player when connected to the computer via USB cable.
- Disconnect the player, wait for a few minutes, and then reconnect it.
- Disconnect the player, restart the computer. Then reconnect the player.
- Connect your player to another USB port on your computer.
- If the player has not been used for a long period of time, charge the player for
about 10 minutes, after which it should start operating normally again.
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